When you hear the term servant leadership, your first response may be to reject the concept. Why? Because most of us think leaders need to be in control, and as a servant, we have less control! However, with servant leadership, it is that very action of releasing control and empowering your people that will engage and encourage them to do their best! Your willingness and courage to do this will help pave the road for their success!
When you serve those on the front line who work with your customers, they start to trust that you are there for them and you believe in them. In return, they naturally want to provide your customers with the best care. Actions really do speak louder than words!
By stepping out of the way, you give people a chance to grow and learn (generosity in the GRIT model!). You help build their confidence and you end up with a responsible, productive team. So although it may feel counter-intuitive and even uncomfortable, serving your team produces the best results.
Check out my video on how to “step out of the way and lead” to:
Embrace your role as a servant leader
Create connectedness and a feeling of belonging
Create an energy that negates the natural resistance to authority
Empower those on the front line
Are you willing to step back, take a look inside, and discover your purpose in leading? Check out Leading With GRIT: Inspiring Action and Accountability with Generosity, Respect, Integrity, and Truth!